I Think Excellent Customer Service Is More Important Than Ever – Do You Agree?

Good customer service is very important to me - is it important to you? In fact during 2014, I made a point of praising anyone who gave me, or my family, excellent service and being very clear when service was not up to scratch. One mantra I've … [Read more...]

Are you a South West entrepreneur thinking ‘why bother with Twitter’?

Fiona 2013 - 3

Today I was asked to write a blog post about Twitter - so I'm happy to oblige. Why? Well, as a media consultant and journalist I often hear comments like 'why bother with Twitter?' or 'I'm on Twitter but I've no idea what to do'. These phrases are … [Read more...]

Rolf Harris, sexual abuse and the world of television and the media

Are you being abused?

As we know - this week, entertainer Rolf Harris was sent to prison for abusing children - using his celebrity status as a cloak for his disgusting activities. His past has now caught up with him, he's paying the price and so will his family. Justice … [Read more...]

Director of the Graham Norton show talks about his life as a carer – part two

Steve & Robert

This is part two of a story which I started telling during national Carers' Week last week - it's very easy to have a stereotypical view of what a carer looks like. However, in my experience, no one chooses such a role. Life simply demands it - and … [Read more...]

Director of The Graham Norton Show talks about his ‘other job’ – as a carer

Robert (front) and Steve before chronic fatigue syndrome struck.

Does anyone care about my new job -  as a carer?  What do you think when someone tells you they’re a ‘carer’?  Do you think ‘well you’re retired, you’ve got grey hair, and such a thing often happens at that time of life” (in other words ‘what do … [Read more...]

Race for Life was an emotional event for anyone affected by cancer – most of us!

Starting out...

At the weekend, my 12 year old daughter Georgia took part in her first ever fundraising event - the Swindon Race for Life to raise money for cancer research. She'd decided to do this only a short time ago after being inspired by a friend at … [Read more...]

Wiltshire journalist shares her story to inspire women throughout the UK

My story shared in Playing & Staying At The Top of Your Game

Have you ever thought - I'd like to write a book? I'd like to tell my story? Can I write a book? Would anyone actually be interested?    As a person who does a lot of writing as part of my business, it may seem strange to tell you that I've … [Read more...]

Swindon PR guru takes time off by visiting Exmoor’s hidden zoo.

Somerset, Devon, Wiltshire

Have you ever been to Exmoor Zoo? Have you ever heard of Exmoor Zoo? If you haven’t I’d heartily recommend a visit. Situated in the Devon countryside, down a little country lane, this zoo has more of a family feel than any I’ve visited. We were … [Read more...]

Being bullied on the school bus? This is what happened to Ben….

Ben tried to deal with the bullying

This story first appeared in the Wiltshire Gazette & Herald  in April 2014.    In December 2006, parents Paul and Caroline Vodden experienced a devastating and life-changing event – their 11-year-old son Ben committed suicide. What could … [Read more...]

Wiltshire family share an amazing love story…

A love story

This article first appeared in the Wiltshire Gazette & Herald in early February 2014. Today mum Liz Badcock is a loving mother, doting wife and fledgling entrepreneur. As she turns 40 this year and enjoys watching her 20-month-old son … [Read more...]