I don’t want to talk about Rebekah or Charlie Brooks – okay?

Don't tell tall stories online - stick to the truth....

We all know it was all over the news yesterday, don't we? Among the chatter and noise, there were a few voices of reason - saying 'shut up!', 'contempt of court'. I responded to a couple. Is this going to be the case where the social media chatter … [Read more...]

Toothache from hell – was my pain worse than yours?

Toothache - my pain was greater than yours!

Yesterday  I didn't function as a business person, in fact I barely functioned at all. I had toothache, to a level I've never experienced before and I've given birth three times. It built up over about 24 hours and I did that female thing of … [Read more...]

Giving to charity? Cash doesn’t seem to be welcome now…..

Surely any donation is worth having?......

I'm really intrigued to know what strategies the third sector are using to keep donations flooding in - are you? The reason? In the last few months I've been heavily targeted by charities in order to get me to sign up, sign on or donate regularly … [Read more...]

Review an example of good customer service – from a car dealership….

Big bill for my car service....or was it?

Anyone who reads my blogs frequently will know that I hate bad customer service with a passion - I truly believe we should not put up with it. However it then means that when I suffer bad customer service - and it's put right that I should shout … [Read more...]

Selling off Titanic treasures – some articles are a pleasure to write….

Two articles from Fiona in May's Wiltshire Life

An article about an auction of Titanic memorabilia and the man behind the auction - is the subject of a piece I've had published in May's local lifestyle magazine Wiltshire Life.   I'm proud to be a contributor to this publication … [Read more...]

Am I a special customer? Or am I a pain in the backside?

warthog

It's the Easter holidays and I've taken a few days off to spend time with my children.  I'm not alone in this of course. When I do take time off with the children and we spend a few days out and about - one thing which really bugs me is poor … [Read more...]

Titanic – what does the story mean to you? Review my thoughts….

How much would you pay for a set of keys?...

Titanic! No not the film - I couldn't bear to watch it again - no, for me, it's the real story which is captivating me as the 100th anniversary of  the sinking looms. Through this wonderful job that I do, I've recently spoken to a man who's an … [Read more...]

The Budget – what do journalists think?

Better off? Or worried about extra costs?

It's Budget Day - a day when some journalists groan and yawn and others get all flustered with excitement. If you are producing a programme, especially a debate about the Budget or an impending Budget, the hardest job is to find participants. And … [Read more...]

Filming means going that extra mile – high!

Swindon's magic roundabout from top of high tower!

This week we've been filming with Wiltshire Fire Brigade looking at the valuable, but often unseen work, done by the fire safety specialists. A team within the fire brigade works day in day out, trying to prevent fires and accidents. They go into … [Read more...]

Disabled? In receipt of benefits? Need social care?

Are there any thorny questions around these laws?

This is a different sort of blog for me - it's my journalist head trying to get at the truth of the matter, so this will be particularly relevant to you if you are disabled, in receipt of benefits or in need of social care. Two important pieces of … [Read more...]