I Think Excellent Customer Service Is More Important Than Ever – Do You Agree?

Good customer service is very important to me - is it important to you? In fact during 2014, I made a point of praising anyone who gave me, or my family, excellent service and being very clear when service was not up to scratch. One mantra I've … [Read more...]

Are you a South West entrepreneur thinking ‘why bother with Twitter’?

Fiona 2013 - 3

Today I was asked to write a blog post about Twitter - so I'm happy to oblige. Why? Well, as a media consultant and journalist I often hear comments like 'why bother with Twitter?' or 'I'm on Twitter but I've no idea what to do'. These phrases are … [Read more...]

Rolf Harris, sexual abuse and the world of television and the media

Are you being abused?

As we know - this week, entertainer Rolf Harris was sent to prison for abusing children - using his celebrity status as a cloak for his disgusting activities. His past has now caught up with him, he's paying the price and so will his family. Justice … [Read more...]

Director of the Graham Norton show talks about his life as a carer – part two

Steve & Robert

This is part two of a story which I started telling during national Carers' Week last week - it's very easy to have a stereotypical view of what a carer looks like. However, in my experience, no one chooses such a role. Life simply demands it - and … [Read more...]

Director of The Graham Norton Show talks about his ‘other job’ – as a carer

Robert (front) and Steve before chronic fatigue syndrome struck.

Does anyone care about my new job -  as a carer?  What do you think when someone tells you they’re a ‘carer’?  Do you think ‘well you’re retired, you’ve got grey hair, and such a thing often happens at that time of life” (in other words ‘what do … [Read more...]

Race for Life was an emotional event for anyone affected by cancer – most of us!

Starting out...

At the weekend, my 12 year old daughter Georgia took part in her first ever fundraising event - the Swindon Race for Life to raise money for cancer research. She'd decided to do this only a short time ago after being inspired by a friend at … [Read more...]

Wiltshire journalist shares her story to inspire women throughout the UK

My story shared in Playing & Staying At The Top of Your Game

Have you ever thought - I'd like to write a book? I'd like to tell my story? Can I write a book? Would anyone actually be interested?    As a person who does a lot of writing as part of my business, it may seem strange to tell you that I've … [Read more...]

Grandparents inspired to take action after daughter-in-law’s traumatic pregnanc

This article was first published in January 2014 in the Wiltshire Gazette & Herald. Grandparents Bruce and Bev Bodio are on a mission to help expectant mums deal with difficult pregnancies. The couple, who live in Stockwood Road, Devizes, … [Read more...]

Wiltshire artist takes on his greatest challenge – being a dad.

Wiltshire, street art, Banksy, Syd

This article was first published in the Wiltshire Gazette & Herald on Thursday November 14 2013 and it's reproduced here by request.  Ever heard of the artist Syd? Or the Stencil Shed? If you live in the Malmesbury area, these names should be … [Read more...]

What are you talking about on the train? Giving up secrets?

Be careful what you say...

How many of us have been on a train journey and had to listen to someone talking loudly on their phone? Can this be harmful? Is this something we should be careful about? Most of these calls involve talking to someone to tell them we're on our … [Read more...]