I Think Excellent Customer Service Is More Important Than Ever – Do You Agree?

Good customer service is very important to me - is it important to you? In fact during 2014, I made a point of praising anyone who gave me, or my family, excellent service and being very clear when service was not up to scratch. One mantra I've … [Read more...]

Wiltshire journalist shares her story to inspire women throughout the UK

My story shared in Playing & Staying At The Top of Your Game

Have you ever thought - I'd like to write a book? I'd like to tell my story? Can I write a book? Would anyone actually be interested?    As a person who does a lot of writing as part of my business, it may seem strange to tell you that I've … [Read more...]

Swindon PR guru takes time off by visiting Exmoor’s hidden zoo.

Somerset, Devon, Wiltshire

Have you ever been to Exmoor Zoo? Have you ever heard of Exmoor Zoo? If you haven’t I’d heartily recommend a visit. Situated in the Devon countryside, down a little country lane, this zoo has more of a family feel than any I’ve visited. We were … [Read more...]

Wiltshire mum breaks free of corporate trap

This article was first published in the Wiltshire Gazette & Herald's family column, written by me, in October 2013. Due to requests from various sources, I'm reproducing it here.   The day I met Holly Scott-Donaldson from Pewsey, she was … [Read more...]

I’m a parrot with a splash of eagle, hint of dove. What about you?

No, I'm not a peacock..I'm a parrot....

Since being in business, I've come to realise that understanding yourself can be key to success. There are lots of things I know about myself but when I became self-employed, there was one thing I didn't know - could I actually do it? Could I … [Read more...]

Now I really have got a little Klout! – Have you?

What's your number?

Today I have done a little dance around the room because my Klout score has gone up to 65 - the highest it's ever been. This may seem like a small victory but it's taken me four years to get to 60 and a week to jump five points - so I believe … [Read more...]

What is the potential return on investment of PR?

Graham Hill gets the award for Enterpreneur of the Month for the second time in 2012.

Many business owners hear the term 'public relations' or 'pr' and think 'I don't need this, there's no evidence of a return on investment' or, as I've heard more than once: 'I want bangs for my buck' or 'where's the bums on seats?'. Personally, I … [Read more...]

What has Twitter done for you this week? Come on – share the pr love!

Twitter and social media outcomes

Today, I decided to talk about a week where social media has really started to show its power. I've been taking social media seriously now for the last two years, sometimes feeling as if I'm too embedded in a virtual environment - a bit like that … [Read more...]

Building a business – towards a bright future

SONY DSC

This week, rather than a rant, I thought I’d share some good news with you. We have already added two new clients to our bourgeoning business this year.  It’s all very exciting and it’s still only the end of January. It’s a strange thing building a … [Read more...]

Who cares what a journalist thinks? You?

Think people, think unusual, think pictures...

Sue and I have just attended a networking event in Swindon which we regularly attend. We like the event's very relaxed, social atmosphere and had invited a client along too (Tailored For You). When I arrived, Sue and our client were chatting away … [Read more...]